This Privacy Policy explains how myagents ("myagents," "we," "us," or "our") collects, uses, stores, shares, and protects your personal information when you use our website, products, and services (the "Services"), including visiting our website at myagents.sh, using any page that links to this Privacy Policy, or engaging with us in sales, support, marketing, events, or other related ways.
If you have any questions or concerns, contact us at hello@myagents.sh.
Summary of Key Points
- What information do we collect? We collect personal information you provide to us, information collected automatically, and information from certain third parties where applicable.
- Do we process sensitive information? We do not knowingly process sensitive personal information.
- Do we receive information from third parties? No, except where you choose to connect a social login or similar integration.
- How do we use your information? To provide, improve, secure, support, and administer our Services, to communicate with you, and to comply with law.
- Do we share your information? Only in specific situations — with service providers, business partners, or other users when you choose to make information public.
- Do we use cookies or tracking technologies? Yes, we may use cookies, pixels, and similar technologies.
- Do we use AI-based products? Yes, some features may use AI or machine-learning systems provided by third parties.
- Do we transfer information internationally? Yes, your information may be processed in countries other than your own.
- How long do we keep your information? Only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.
- What are your rights? Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information.
1. What Information Do We Collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide when you:
- register for an account
- contact us
- request information about our Services
- participate in activities, promotions, or support requests
- otherwise interact with us
Depending on how you use the Services, this may include:
- names
- email addresses
- usernames
- phone numbers
- mailing addresses
- job titles
- contact preferences
- contact or authentication data such as one-time verification codes, session data, and linked social sign-in metadata
- billing addresses
- debit or credit card numbers
- social media profile information
Sensitive information
We do not knowingly collect or process sensitive personal information.
Social media login data
If you choose to register or log in using a social media account, we may receive profile information from that provider, such as your name, email address, profile picture, or other public profile details, depending on your settings with that provider.
Information automatically collected
When you visit or use our Services, we may automatically collect certain information, including:
- IP address
- browser type and version
- device type and operating system
- language preferences
- referring URLs
- pages viewed and time spent on pages
- search queries and actions taken
- crash reports, diagnostics, and performance data
- device identifiers
- approximate location
- cookies and similar technologies
This information helps us operate the Services, secure accounts, diagnose issues, understand usage, and improve our products.
Information from Google APIs
If we use information received from Google APIs, we handle that information in accordance with the Google API Services User Data Policy, including applicable Limited Use requirements.
2. How Do We Process Your Information?
We process your information to:
- create and manage accounts
- provide and deliver the Services
- respond to support requests and inquiries
- send administrative messages, product updates, and policy notices
- enable user-to-user communication where applicable
- personalize, improve, and analyze the Services
- protect against fraud, abuse, and security incidents
- comply with legal obligations
- protect vital interests, where necessary
3. What Legal Bases Do We Rely On To Process Your Personal Information?
If you are located in the EU, UK, or another jurisdiction that requires a legal basis for processing, we rely on one or more of the following:
- Consent: you have given us permission to process your information for a specific purpose
- Performance of a contract: processing is needed to provide the Services or fulfill our obligations to you
- Legal obligations: processing is needed to comply with the law
- Vital interests: processing is needed to protect your or another person's safety
- Legitimate interests: processing is needed for our legitimate business interests, provided those interests are not overridden by your rights and freedoms
If you are located in Canada, we may rely on express or implied consent, and in certain limited situations we may process information without consent where permitted by law.
4. When And With Whom Do We Share Your Personal Information?
We may share your information in the following situations:
- Business transfers: in connection with a merger, acquisition, financing, sale of assets, or similar transaction
- Service providers: with vendors that help us operate, secure, host, support, analyze, or improve the Services
- Business partners: where we work with another company to provide a feature, product, or service
- Users and the public: when you choose to post content, message others, or make information public
- Legal compliance: if we believe disclosure is required by law, legal process, or to protect rights, property, or safety
5. Do We Use Cookies And Other Tracking Technologies?
Yes. We may use cookies, pixels, local storage, and similar technologies to:
- keep the Services secure
- remember preferences
- help users stay signed in
- understand how the Services are used
- support analytics, debugging, and performance monitoring
- deliver or measure marketing where allowed
You can usually control cookies through your browser settings and, in some regions, through additional consent tools we provide.
6. Do We Offer Artificial Intelligence-Based Products?
Yes. Some products or features may use artificial intelligence, machine learning, or similar technologies.
We may work with third-party AI service providers to:
- generate responses or recommendations
- analyze text, images, or other inputs
- improve user experience
- support product functionality
When AI features are used, the information you submit, the resulting output, and related metadata may be processed by those service providers as needed to provide the feature. You should not use the AI Services in a way that violates the terms or policies of any provider we rely on.
7. How Do We Handle Your Social Logins?
If you choose to register or log in using a social media account, we may receive certain account and profile information from that provider. We use that information only for the purposes described in this Privacy Policy.
We are not responsible for the privacy practices of third-party social media platforms. We recommend reviewing their privacy notices and settings.
8. Is Your Information Transferred Internationally?
Yes. Your information may be transferred to, stored in, and processed in countries other than the one in which you live. Those countries may have different data protection laws.
Where required, we use appropriate safeguards for cross-border transfers.
9. How Long Do We Keep Your Information?
We keep personal information only as long as necessary to:
- provide the Services
- meet the purposes described in this policy
- comply with legal, tax, accounting, or regulatory obligations
- resolve disputes
- enforce our agreements
When we no longer need the information, we may delete it, anonymize it, or securely store it while restricting further processing.
10. How Do We Keep Your Information Safe?
We use reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no system can be guaranteed to be perfectly secure, and we cannot promise that unauthorized access, theft, misuse, or alteration will never occur.
You should use the Services in a secure environment and protect your account credentials.
11. Do We Collect Information From Minors?
We do not knowingly collect, solicit, or market to children under 18 years of age, or the equivalent age required by applicable law.
If we learn that we have collected personal information from a minor in violation of applicable law, we will take reasonable steps to delete that information.
12. What Are Your Privacy Rights?
Depending on where you live, you may have some or all of the following rights:
- right to access your personal information
- right to correct inaccurate personal information
- right to request deletion of your personal information
- right to restrict or object to certain processing
- right to data portability
- right to withdraw consent where processing is based on consent
- right to opt out of certain targeted advertising, sales, or profiling activities, where applicable
If you make a request, we may need to verify your identity before responding.
Withdraw your consent
If we rely on consent to process your information, you may withdraw that consent at any time by contacting us.
Appeal
If we decline to take action on a request in a jurisdiction that provides an appeal right, you may appeal by contacting us using the details in this policy.
California "Shine The Light"
California residents may request information about the disclosure of personal information to third parties for direct marketing purposes, if applicable under California law.
13. Controls For Do-Not-Track Features
Most browsers and some mobile devices include a Do-Not-Track ("DNT") setting. Because no common industry standard for recognizing DNT signals has been finalized, we do not currently respond to DNT browser signals.
14. Do United States Residents Have Specific Privacy Rights?
Yes. Depending on the state in which you live, you may have additional rights under state privacy laws.
Those rights may include:
- the right to know whether we process your personal data
- the right to access your personal data
- the right to correct inaccuracies
- the right to delete your personal data
- the right to opt out of targeted advertising, sales, or profiling, where applicable
- the right to limit the use and disclosure of sensitive personal data, where applicable
- the right to appeal a denied request, where required by law
If your state law grants additional rights, we will honor them as required.
15. Do We Make Updates To This Notice?
Yes. We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or Services.
When we make changes, we will revise the "Last updated" date at the top of this policy and may provide additional notice when required.
16. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may contact us at:
myagents
Canada
hello@myagents.sh17. How Can You Review, Update, Or Delete The Data We Collect From You?
Depending on applicable law, you may have the right to request access to, correction of, or deletion of personal information we maintain about you. You may also be able to withdraw consent or object to certain processing. To make a request, contact us at hello@myagents.sh.